Shipping policy
Match Point Shipping Policy
At Match Point, we are committed to delivering your order as quickly and smoothly as possible.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or holidays.
During periods of high demand, processing times may be slightly extended.
Estimated Shipping Times
United States
Estimated delivery: 7–12 business days
Europe
Estimated delivery: 6–10 business days
International Orders
Estimated delivery: 7–15 business days
Shipping times may vary depending on your local carrier, customs processing, weather conditions, or seasonal demand.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
Please allow 2–5 days for tracking information to update after shipment.
Delays
While we do our best to ensure timely delivery, Match Point is not responsible for delays caused by:
- Customs clearance
- Incorrect shipping information
- Carrier disruptions
- Weather or unforeseen circumstances
Incorrect Address
Customers are responsible for providing the correct shipping address at checkout.
If an incorrect address is entered and the package has already been shipped, we may not be able to modify or cancel the order.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us at:
Include your order number and any relevant photos so our support team can assist you as quickly as possible.
Contact
For any shipping-related questions, contact us at:
support@matchpointsport.com